Please note that due to delays in shipping and receiving due to COVID-19, you may experience significant delays in the processing or shipping of your order.
All of our products are shipped in a plain unmarked box or padded envelope. The shipping label itself will be sent from "UC Global Trade Inc."
Orders placed before 3pm PST ship within 24 hours (excluding weekends & public holidays).
FREE US Shipping on orders $69 & UP with USPS Priority 2-3 DAY or FEDEX 2 day Express Delivery Service.
Continental US - 4.99 flat rate shipping.
Alaksa & Hawaii - $8.00 flat rate shipping.
Canada - $20 for packages under 1lb. $30 if it is over 1lb.
We want you to be happy with your purchase from Honey Play Box. If you aren't satisfied with your product, we want to help you find one you will love. Start by contacting us at email@example.com.
For sanitary reasons, Honey Play Box cannot accept returns on any opened item. Please be sure to look for product dimensions and measurements before you purchase.
DO NOT send your product back to us unless you have received a Return Merchandise Authorization (RMA.). If you send an opened product back to us without an RMA, it will be disposed of and no credit given.
All discounted and sale items are non-refundable and cannot be returned.
Shipping fee is non-refundable.
Defective Products: Contact us to learn about how to troubleshoot the problem. Be sure to include your order number and we will assist you as soon as possible.